EMERGENCY - WORLDWIDE

ADDITIONAL INFORMATION FOR MISSING CHILDREN & ADULTS WORLDWIDE

Full List of 116 000 Worldwide Operators by Country

Country	Organization / Operator	Website / Contact Info
Albania	ALO 116	www.alo116.al
Austria	Rat auf Draht	rataufdraht.at
Belgium	Child Focus	childfocus.be
Bulgaria	Centre Nadja	centrenadja.com
Croatia	Centre for Missing and Exploited Children (CNZD)	cnzd.org
Cyprus	Consortium: SPAVO & Hope for Children	spavo.org.cy / uncrcpc.org
Czech Republic	Cesta z krize	-
Denmark	Børns Vilkår	bornsvilkar.dk
Estonia	(Operated locally)	-
Finland	Lasten perusoikeudet / Kaapatut Lapset ry	-
France	APEV / Droit d’Enfance – 116000 Enfants Disparus / La Mouette	-
Germany	Weißer Ring	weisser-ring.de
Greece	The Smile of the Child	smileofchild.org
Hungary	(Operated locally)	-
Ireland	(Operated locally)	-
Italy	Telefono Azzurro	116000.it
Latvia	(Operated locally)	-
Lithuania	(Operated locally)	-
Luxembourg	Office National de l’Enfance	116000.lu
Malta	Malta Police Force	pulizija.gov.mt
Netherlands	International Child Abduction Center (IKO)	kinderontvoering.org
Poland	(Operated locally)	-
Portugal	(Operated locally)	-
Romania	(Operated locally)	-
Slovakia	(Operated locally)	-
Slovenia	Association of Police Officers of Slovenia	-
Spain	(Operated locally)	-
Sweden	(Operated locally)	-
United Kingdom	Missing People	missingpeople.org.uk
Switzerland	Missing Children Switzerland	missingchildren.ch
Serbia	(Operated locally)	-
Ukraine	Magnolia (or partner organization)	-

NOTES:

• Organizations marked with * in some official lists are not full members of Missing Children Europe but still operate the 116 000 number.

• In every country, dial 116 000 directly — it connects you to the local operator.

• Always call 112 (European emergency number) first if the situation involves immediate danger.

For the most up-to-date details, visit the official page:

https://missingchildreneurope.eu/hotline-116-000/

Additional Notes

• Governmental route is usually the first step: Most international alerts (like INTERPOL Yellow Notices) must be initiated by national police.

• For migrants: Start with IOM or ICRC Restoring Family Links.

• For children: ICMEC, NCMEC, or regional Childline services are very active.

• Many countries have their own national missing persons units that collaborate with the above.

MISSING CHILDREN EUROPE NETWORK

Missing Children Europe network details

Missing Children Europe (MCE) is the leading European Federation for Missing and Sexually Exploited Children.

Overview

• Founded: 2001 (by organizations from Belgium, France, Italy, Germany, and Austria).

• Headquarters: Brussels, Belgium.

• Mission: Prevent children from going missing, protect them when they do, and support their families. It also works on cases of sexual exploitation.

• Structure: Umbrella organization coordinating 33 NGOs across 27 countries in Europe.

Key Activities

• Coordinates the 116 000 European hotline for missing children.

• Provides training for professionals (hotline operators, police, social workers).

• Conducts research, data collection, and publishes annual "Figures & Trends" reports.

• Advocates for better child protection policies at the EU level.

• Supports cross-border family mediation.

• Raises awareness (e.g., International Missing Children’s Day campaigns with #BlueForHope).

The 116 000 Hotline

• Pan-European number reserved by the EU since 2007.

• Free, 24/7 service available in 32 countries (all 27 EU member states + 5 neighboring countries).

• Offers immediate psychological, social, legal, and practical support to:

◦ Missing children (or those at risk).

◦ Their families and friends.

• Handles over 2 million calls historically./p>

• Anyone (child, family member, teacher, etc.) can call.

Scale of the Issue (Europe)

• An estimated 250,000+ children are reported missing every year.

• MCE collects and analyzes data from its member hotlines.

Official Website & Contact

• Website: https://missingchildreneurope.eu/

• Hotline page: https://missingchildreneurope.eu/hotline-116-000/ (includes country-by-country contacts)

• Email: info@missingchildreneurope.eu

How It Relates to Your Previous Questions

This is the main network behind the 116 000 hotline I mentioned earlier for Europe. It works closely with local police and can help facilitate international aspects (e.g., via INTERPOL if needed).

Would you like:

• A list of 116 000 operators by specific country?

• Details on how to report a missing child in a particular European country?

• Information on their annual reports or specific projects (e.g., missing migrant children)?

Let me know how I can help further!

How to use the 116 000 hotline

Here's how to use the 116 000 hotline — the European Hotline for Missing Children.

What is 116 000?

• It is a free, 24/7 pan-European hotline dedicated to missing children (including runaways, lost children, abductions, etc.).

• Available in 32 countries across Europe (all 27 EU countries + Albania, Serbia, Switzerland, Ukraine, and the UK).

• Staffed by trained professionals (psychologists, social workers, etc.) who provide emotional, psychological, social, legal, and administrative support.

• Calls are answered locally in the country you are calling from.

Who Can Call?

• Parents or family members of a missing child

• The child themselves (if safe to call)

• Friends, peers, teachers, or witnesses

• Anyone who has found a lost or separated child

• People needing advice about a child at risk of going missing

How to Use It (Step-by-Step)

1. Dial 116 000

◦ No area code needed.

◦ Free from landlines and mobile phones in participating countries.

◦ Works even if you're in another European country (you'll be connected to the local service where you are).

2. What Happens When You Call

◦ A trained operator answers immediately.

◦ They listen to your situation and provide immediate support.

◦ They can help you:

▪ Report the missing child

▪ Guide you on next steps (including contacting police)

▪ Offer emotional/psychological support

▪ Coordinate with authorities if needed

▪ Provide updates or information if your child has been found

3. Important Tips

◦ Always call the police emergency number first (112 in most of Europe) if the situation is urgent or there is immediate danger.

◦ The 116 000 hotline complements the police — it does not replace them.

◦ Many countries also offer chat, email, or text options in addition to phone calls.

◦ Be ready to provide details: child’s name, age, description, last known location, clothing, etc.

When to Call

• Your child has gone missing

• You have found a lost or missing child

• You want advice because a child is at risk of disappearing

• You need support as a family member of a missing child

• To report that a missing child has been found

Official main website: https://missingchildreneurope.eu/hotline-116-000/

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This lst of 116 000 hotline operators by country (as of 2026):

The 116 000 European Hotline for Missing Children operates in 32 countries. It is free, available 24/7, and provides psychological, social, legal, and practical support.